Lady Boutique is a small online store. As a result, we do not issue refunds. We hope to provide this option to our valued customers in the future, but as of right now we cannot issue refunds. All sales are final. Please review your orders thoroughly and make sure that the correct information is listed prior to completing your orders.
If your item(s) arrive damaged due to weather or poor handling, please contact customer service and a representative will assess your claim for an expedited exchange. You can send an email to email@example.com
Exchanges will be granted only if items are damaged or incorrect. An example of an incorrect order would be if you ordered a SMALL(S) but received a MEDIUM(M) or if you ordered a particular color but received the opposite. Should something like this occur, please contact customer service and a representative will assess your claim for an expedited exchange. You can send an email to firstname.lastname@example.org